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Management Study Guide
Business Communication Basics
In organizations, communication follows paths or channels. The communication between managers and subordinates is known as vertical communication because the information flows up or down the hierarchy, while communication that takes place at the same levels of hierarchy in an organization is called lateral communication, i.e., communication between peers, between managers at the same levels or between any horizontally equivalent organizational member.
$9.26
$4.63
1-Year Access

Course Includes:

  • 45 Minutes Video Class
  • Free Certificate of Completion
  • 1-Year Access
Business Communication Basics
38 students enrolled
9 lectures
Self-paced online
In organizations, communication follows paths or channels. The communication between managers and subordinates is known as vertical communication because the information flows up or down the hierarchy, while communication that takes place at the same levels of hierarchy in an organization is called lateral communication, i.e., communication between peers, between managers at the same levels or between any horizontally equivalent organizational member.
What you will learn
  • Various Barriers of Effective Communication
  • Business Communication Introduction
  • Steps of Monroe's Motivated Sequence
  • Various Questioning Techniques
  • Role of Active Listening for Effective Communication
  • Role of Body Language for Effective Communication
  • Method of Writing Effective Emails
  • Explain AIDA: Attention-Interest-Desire-Action Tool
Requirements
This course is suitable for early level career professionals, or those with a special interest in the subject.

Course Description

Effective communication is at the heart of successful business interactions and professional relationships. Our "Business Communication Basics" course is designed to help you master the essential skills needed to communicate with clarity, professionalism, and impact in a variety of business settings. In this course, you'll dive into the core elements of business communication, exploring both verbal and non-verbal methods. You'll...
Management Study Guide
$9.26
$4.63
1-Year Access

Course Includes:

  • 45 Minutes Video Class
  • Free Certificate of Completion
  • 1-Year Access
Course Content
Expand all sections

  • Business-Communication-Introduction
    Preview
    5 Mins

  • Explain the Communication Process
    6 Mins

  • Describe the Various Barriers of Effective Communication
    2 Mins

  • Explain the Steps of Monroe's Motivated Sequence
    2 Mins

  • Describe the Various Questioning Techniques
    4 Mins

  • Explain the Role of Active Listening for Effective Communication
    3 Mins

  • Explain the Role of Body Language for Effective Communication
    13 Mins

  • Describe the Method of Writing Effective Emails
    2 Mins

  • Explain AIDA: Attention-Interest-Desire-Action Tool
    4 Mins
About the Instructor
Management Study Guide
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ManagementStudyGuide is an educational portal launched in 2008 with the vision of providing students and corporate workforces worldwide with access to rich, easy to understand, frequently updated instruction on many management related topics. Management Study Guide is ISO 9001:2015 Certified Education Provider. Learning at MSG is highly practical and directed towards the needs of the industry.   MSG’s instructional content...
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