Management Study Guide
Effortless Operations: BPO Essentials
Join the Global Outsourcing Revolution! Experience the booming trend of Western firms tapping into Asian and other markets for BPO excellence. Elevate your business with our streamlined solutions, harnessing the potential of international outsourcing for unparalleled growth!
$9.26
$27.78
7-Day Money-Back Guarantee
1-Year Access

Course Includes:

  • 1 Hour Video Class
  • 1 Year Access
  • Free Certificate Of Completion
Effortless Operations: BPO Essentials
31 students enrolled
16 lectures
Self-paced online
Join the Global Outsourcing Revolution! Experience the booming trend of Western firms tapping into Asian and other markets for BPO excellence. Elevate your business with our streamlined solutions, harnessing the potential of international outsourcing for unparalleled growth!
What you will learn
  • Cost Efficiency: BPO reduces overheads by outsourcing non-core tasks, ensuring optimal resource allocation.
  • Focus on Core Activities: Delegating routine operations to BPO partners frees up time and resources for core business functions.
  • Specialized Expertise: BPO providers offer specialized skills and industry knowledge, enhancing operational efficiency.
  • Scalability: BPO solutions are flexible, allowing businesses to scale operations up or down as needed.
  • Quality Assurance: BPO partners adhere to strict SLAs, ensuring consistent service quality and customer satisfaction.
  • Global Access: BPO opens doors to global talent and markets, facilitating expansion and compliance in diverse regions.
Requirements
A laptop or a PC with internet connection and basic English knowledge

Course Description

In today's fast-paced business landscape, companies are constantly seeking innovative ways to streamline operations while maximizing efficiency and minimizing costs. One such solution that has gained immense popularity in recent years is Business Process Outsourcing (BPO).  BPO entails the delegation of non-core tasks, such as payroll processing, customer support, and data entry, to specialized service providers located in offshore destinations...
Management Study Guide
$9.26
$27.78
7-Day Money-Back Guarantee
1-Year Access

Course Includes:

  • 1 Hour Video Class
  • 1 Year Access
  • Free Certificate Of Completion
Course Content
Expand all sections

  • Introduction Business Process Outsourcing
    Preview
    5 Mins

  • Explain What is Business Process Outsourcing (BPO)
    1 Mins

  • Explain the Need for Business Process Outsourcing (BPO)
    6 Mins

  • Describe the Drivers of the BPO Phenomenon
    5 Mins

  • Explain the Elements to Consider to Outsource a Business Process
    1 Mins

  • Describe the Factors to Consider for Selecting BPO Partner
    3 Mins

  • Explain How to Thrive in Competitive BPO Market
    6 Mins

  • Describe the Effect of BPO on the Workforce
    2 Mins

  • Describe the Effect of Domestic Politics on BPO
    6 Mins

  • Explain What is meant by Reverse Outsourcing
    7 Mins

  • List the Performance Criteria of a BPO Business
    2 Mins

  • Explain the Steps for Measuring Performance of BPO Business
    6 Mins

  • Explain the Benefits of BPO to the Target Countries
    3 Mins

  • Explain the Disadvantages of the BPO Phenomenon
    5 Mins

  • Explain Relevance of Time Management in BPO Management
    1 Mins

  • List the Tips for Efficient BPO Management
    7 Mins
About the Instructor
Management Study Guide
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ManagementStudyGuide is an educational portal launched in 2008 with the vision of providing students and corporate workforces worldwide with access to rich, easy to understand, frequently updated instruction on many management related topics. Management Study Guide is ISO 9001:2015 Certified Education Provider. Learning at MSG is highly practical and directed towards the needs of the industry.   MSG’s instructional content...
$9.26
$27.78