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Strategic Conflict Management Skills

This online course on strategic conflict management will teach you how to effectively moderate and resolve workplace disagreements, and how to create a positive workplace environment. The skills acquired can be applied in resolving conflicts at home and in the workplace.

  • 2500
  • 15000
  • Course Includes
  • 1 Hour Video Class
  • Free Certificate of Completion
  • 1-Year Access

Enrol and get access to the full course.

What you will learn

  • How to deal with conflict
  • Functional and Dysfunctional Conflict
  • Levels and Types of Conflict
  • Conflict Management Model
  • Strategies for Conflict Management
  • Conflict Management Styles
  • Factors that Affect Conflict Modes
  • Managing Workplace Conflict

Requirements

  • There are no special requirements to take this course.

Description

Conflict exists when individuals who depend on each other express different views, interests, or goals and perceive their views as incompatible or oppositional. Whether in the workplace or at home, conflict is most likely inevitably. However, what is most important is how conflict can be managed or possibly prevented from frequent occurrence.

This online course on strategic conflict management will teach you how to effectively moderate and resolve workplace disagreements, and how to create a positive workplace environment. The skills acquired can be applied in resolving conflicts at home and in the workplace.

Moderate conflict is good and healthy for every organisation. Some people tend to avoid conflict from happening, but avoiding conflict still does not solve the key issues in conflict. Take this course to learn the skills in effective conflict management.

Course Content

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Introduction-Conflict-Management
preview 3min
Explain What is Conflict
2min