This online course on strategic conflict management will teach you how to effectively moderate and resolve workplace disagreements, and how to create a positive workplace environment. The skills acquired can be applied in resolving conflicts at home and in the workplace.
$9.26
$13.89
1-Year Access
Course Includes:
1 Hour Video Class
Free Certificate of Completion
1-Year Access
Strategic Conflict Management Skills
48 students enrolled
13 lectures
Self-paced online
This online course on strategic conflict management will teach you how to effectively moderate and resolve workplace disagreements, and how to create a positive workplace environment. The skills acquired can be applied in resolving conflicts at home and in the workplace.
What you will learn
How to deal with conflict
Functional and Dysfunctional Conflict
Levels and Types of Conflict
Conflict Management Model
Strategies for Conflict Management
Conflict Management Styles
Factors that Affect Conflict Modes
Managing Workplace Conflict
Requirements
There are no special requirements to take this course.
Course Description
Conflict exists when individuals who depend on each other express different views, interests, or goals and perceive their views as incompatible or oppositional. Whether in the workplace or at home, conflict is most likely inevitably. However, what is most important is how conflict can be managed or possibly prevented from frequent occurrence. This online course on strategic conflict management will...
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