In your job role as a Hotel Reception & Reservation Assistant, you will be required to speak to and address different customers. Master the skills you require that will make you highly..
Learn everything you need to become an expert in Customer and Client Services. You will also get a Certificate of Training Completion after taking this online course.
Service Quality refers to a parameter that decides the superiority or inferiority of service, while Service recovery is an organisation's resolution of a problem from a dissatisfied cus..
Customer retention is a strategic process to retain existing customers. Returning customers are important for the continued existence of every business. Therefore, businesses must make..